Dan was awesome and his sense of knowledge made me feel at ease getting our car repaired. And the remodeling of this place is amazing and very up to date with a modern look that is fresh!!
My daughter's and I were in mason city to go out to eat and have a mother daughter night we've never had the chance to do since they've grown up and left the nest. My brakes started squeaking a week or so ago, on our way to go out to eat the breaks started grinding! We looked up car places Big O Tires in Mason City was 2nd on the list and open until 6 it was 5:30. We called them up they said bring it in we'll make sure it's safe to drive. Turns out one break pad had broken and fell off, and the rest weren't good either. They stayed late fixed up the back breaks and they're checking in to some recalls that may be on it.! Offered us cookies and drinks and got us back on the road in about an hour!!! Wonderful service and even hospitality as our plans got rearranged for the night! We had a great time getting to know you! Thank you Dan and Mike! We owe you big time! They're going to call me back to schedule fixing up the rest of the it and new get tires next week, and they have financing options! Getting me fixed up before winter!!!
Needed new front strut assemblies on car. Manager Dan Bruno, and Xavier Patterson explained in detail what parts were needed. The parts came the next morning and were installed the same day. They also noticed the spark plugs were looking bad and had them replaced. The Mason City Big O Tire personnel did a great job. Very happy with the workmanship. Highly recommend.
Stop reading reviews, and go to this Big O!
Every experience I have at this Big O has been great. This time, Julie helped me out by squeezing in two appointments for me, back-to-back, so I could have some work done on a couple of my work trucks. Both trucks were done well, and much quicker than I thought was possible. The price is fair at Big O, and this location goes above and beyond to give me great service every time. I don't even live in this town, but I make the drive here every time I need tires, oil changes, etc for my personal vehicles and my business vehicles.
Thanks Julie!
0
Dan was awesome and his sense of knowledge made me feel at ease getting our car repaired. And the remodeling of this place is amazing and very up to date with a modern look that is fresh!!
2 months ago0
My daughter's and I were in mason city to go out to eat and have a mother daughter night we've never had the chance to do since they've grown up and left the nest. My brakes started squeaking a week or so ago, on our way to go out to eat the breaks started grinding! We looked up car places Big O Tires in Mason City was 2nd on the list and open until 6 it was 5:30. We called them up they said bring it in we'll make sure it's safe to drive. Turns out one break pad had broken and fell off, and the rest weren't good either. They stayed late fixed up the back breaks and they're checking in to some recalls that may be on it.! Offered us cookies and drinks and got us back on the road in about an hour!!! Wonderful service and even hospitality as our plans got rearranged for the night! We had a great time getting to know you! Thank you Dan and Mike! We owe you big time! They're going to call me back to schedule fixing up the rest of the it and new get tires next week, and they have financing options! Getting me fixed up before winter!!!
a month ago0
Needed new front strut assemblies on car. Manager Dan Bruno, and Xavier Patterson explained in detail what parts were needed. The parts came the next morning and were installed the same day. They also noticed the spark plugs were looking bad and had them replaced. The Mason City Big O Tire personnel did a great job. Very happy with the workmanship. Highly recommend.
2 months ago0
Stop reading reviews, and go to this Big O! Every experience I have at this Big O has been great. This time, Julie helped me out by squeezing in two appointments for me, back-to-back, so I could have some work done on a couple of my work trucks. Both trucks were done well, and much quicker than I thought was possible. The price is fair at Big O, and this location goes above and beyond to give me great service every time. I don't even live in this town, but I make the drive here every time I need tires, oil changes, etc for my personal vehicles and my business vehicles. Thanks Julie!
7 months ago0
I’ve been going to Big O for years. Great people to work with. Fast. Efficient. Fair pricing.
2 months ago